quality policy

Concilig is a Call Center company that is committed to meeting the applicable requirements based on the following guidelines:

Connect the dots, connect the results: Reconcile;

Reconcile customers with new experiences;

Reconcile satisfaction with new possibilities;

Continuously improve the Quality Management System, keeping constant monitoring of its evolution.

SCOPE: Call Center activities: human and electronic assistance, via voice and data, in receptive and active forms.

Approved within the QMS Concilig Manual